We, here at Ambo Technologies, make it a priority to ensure that all of our clients are more than satisfied with their CAM package. However, in certain instances, the Windows' User Rights issues may get in the way of this.
There have been a few documented cases where IT places some very tight restrictions on a programmers' user accounts in Windows. Due to this, programmers may experience a productivity decline, and/or become frustrated with the Edgecam experience.
While Edgecam guarrantees support on user accounts that are non-administrators, we strongly encourage allowing administrator rights to programmers.
At the very least, it should be ensured that user have read/written privileges to basic folders such as their Documents, Temporary Folder and Program Files. Ideally, administrator rights could be granted as well.
Some of our user have seen significant Edgecam performance upgrades upon asking their IT to allow some additional user rights. We recommend to any users who may be having issues with the stability of the software, to look into it with high priority.
For additional info/assistance regarding this, we encourage you to give us a call at 1.866.471.2626 or email us.
The AmboTech Team